TOPLAM KALİTE YÖNETİMİ UYGULAMALARININ TÜKENMİŞLİĞİ ÖNLEMEDEKİ ETKİSİ
THE EFFECT OF TOTAL QUALITY MANAGEMENT PRACTICES ON PREVENTING BURNOUT SYNDROME

Author : Emine KARAKAPLAN ÖZER -- Mücahit ÇELİK
Number of pages : 779-794

Abstract

The continuous change in the modern world forces institutions for continuous improvement. The staff, who feel this fascinating change mostly, can sometimes find themselves under a great job stress. Because, this continuous change means new technological devices, new implementations and sometimes new management strategies. Adaptation to all these constant advances can be untenable for some people and sometimes creates the underlying cause of the job burnout. This common syndrome of the modern age also decreases the motivation and the performance of the staff at their workplace and makes them unhappy in

Keywords

Burnout, Quality, Total Quality Management, Change

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