A SURVEY OF THE LEVEL OF PUBLİC SATİSFACTİON OF MUNİCİPAL SERVİCES İN THE CASE OF TUNCELİ MUNİCİPALİTY
HALKIN BELEDİYE HİZMETLERİNDEN MEMNUNİYET DÜZEYİNİN TUNCELİ BELEDİYESİ YÖNÜNDEN DEĞERLENDİRMESİ

Author : Sabit MENTEŞE
Number of pages : 831-862

Abstract

Municipalities are local administrative units that are responsible for providing commonly needed services to people dwelling in towns and are civil legal entities whose decision making bodies are elected by the public. Therefore, the quality of their services will have an influence on the public’s protecting democratic values in addition to maintaining a happy life for the locals. This study aims to investigate public satisfaction of municipal administration and common services and the significance they attach to these services in the case of Tunceli Municipality. For this reason, 538 in

Keywords

Tunceli Municipality, local government, public satisfaction, municipality services.

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