INTEGRATED MARKETING COMMUNICATION ACTIVITIES IMPLEMENTED BY SHOPPING CENTERS TO INCREASE PREFERABILITY: A CASE STUDY ON ISTANBUL
AVM’LERİN TERCİH EDİLİRLİKLERİNİ ARTTIRMAK İÇİN UYGULADIKLARI BÜTÜNLEŞİK PAZARLAMA İLETİŞİMİ ETKİNLİKLERİ: İSTANBUL ÖRNEĞİ

Author : Ayça Can KİRGİZ
Number of pages : 113-124

Abstract

We come across shopping as a concept changing continuously since when people started to produce things. Changes regarding the concept of shopping activity also required changes to places preferred for shopping. Today we come across shopping centers, which are modeled after closed bazaars, as constructions preferred by consumers "especially" for many reasons. Although there are various reasons for this preference the main ones are their modernity, variety and social spaces. These factors may affect consumers to head for shopping centers: the need for more consumption brought by an increasing population with continuous immigration to metropolitan areas, per capita income growth causing emergence of a mass who can be retail customers, easy access to shopping centers established around highways with the rapid expansion of private car ownership, ease of payment provided to consumers with credit cards. In short, it would not be incorrect to define shopping centers as modern, dynamic and vibrant wellness centers aiming to meet any requirements of consumers of this century. This research examines integrated marketing communication (IMC) activities implemented in shopping centers which influence domestic and external tourism. These activities which are implemented in shopping centers were evaluated on the basis of 5 shopping centers located in the most active/busy axes on Istanbul's European side. The study investigates IMC activity types, their preference, number of visitors and sales impact in relation to these shopping centers implementing them to increase their preferability by differentiating from their competitors. Types of activities carried out by the shopping centers in the research and their in

Keywords

shopping center, integrated marketing communication (IMC) activities, The main IMC segments, retail

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