THE EVALUATION OF MENTAL WORKLOAD IN PHYSICIANS
HEKİMLERDE ZİHİNSEL İŞ YÜKÜ DEĞERLENDİRMESİ

Author : Mevlüt KARADAĞ -- İbrahim Halil CANKUL
Number of pages : 361-370

Abstract

Mental workload is the workload that is constituted by mental and perceptive activities such as calculation, decision making, communicating, remembering, searching and seeking. With this current study, main objective has been to evaluate mental workloads of doctors who work in GATF (Gulhane Military Medical Faculty) Training Hospital and to determine whether there is a difference on mental workloads of physicians depending on their socio-cultural backgrounds or not. The “NASA-TLX Scale”, which was developed by Hart and Staveland has been used in this study. 178 physicians, 48.3% of whom were faculty instructors, attended the research. In the conclusion of the study, the highest level mental workload factor was “pressure of short deadlines” and the lowest level mental workload factor was “physical strain”. Physicians’ mental workload average is 65.42±15.2. Mental workload consists of 17.7% polyclinic services, 29.9% clinic services, 16.5% administrative and managerial activities, 19.3% education-training activities and 16.5% research-development and scientific activities. While physicians’ mental workload differed (significantly) depending on the variables of age, total time spent on service, department where they work, number of duties and general satisfaction from their jobs, their mental workload did not differ depending on the variables of sex, marital status, title, the number of children and total amount of service time in GATF Training Hospital. It has been found significant that administrators and decision-makers should consider doctors’ socio-cultural traits during the distribution of duties.

Keywords

Physician, Mental Workload, Evaluation, Mental Workload Evaluation

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