AYIRT EDİCİ HİZMET SUNUMU İLE HİZMET KALİTESİNİN HAVAYOLU İŞLETME PERFORMANSI ÜZERİNE ETKİSİ: XYZ HAVAYOLU A.Ş ÖRNEĞİ̇, 465-489
EFFECT OF SERVICE QUALITY AND DISTINCTIVE SERVICE OFFERING ON AIRLINE BUSINESS PERFORMANCE: THE CASE OF XYZ AIRLINES INC.
http://dx.doi.org/10.9761/JASSS2938
Tahsin ALTINKURT -- Orhan KÜÇÜK - Sümeyya KAYA BUDAK