EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR TOPLAM KALİTE YÖNETİMİNİN İŞLETME PERFORMANSINA ETKİSİ: LOJİSTİK SEKTÖRÜNDE BİR UYGULAMA
Author : Orhan KÜÇÜK
-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK
Number of pages : 53-67
Abstract
TQM is a process to achieve costumer and business satisfaction by using information and system at all time and every stage with the focus on quality in all business activivities. It is important to measure the outcome of determinate goals for the business to be able to stand and survive in a competitive market. To determine how effective all business activities that are being carried for TQM is beyond the business enterprise’s sources evaluation, it is rather important to determine how to establish future purposes. The aim of this study is to determine effect of TQM on Business Enterprise Performance. Research is made on workers who work logistic business enterprise in Trabzon and Gümüşhane. Validy and reliability analysis are made on collected datas after survey and evaluated. According to research result, it’s understood that, TQM has a significant possitive effect on Business Enterprise Performance. With regard to evaluation, there is a significant relation between TQM and Business Enterprise performance. Key Words: Quality, Total Quality, Total Quality Management, Performance, Business Enterprise Performance.
Keywords
Quality, Total Quality, Total Quality Management, Performance, Business Enterprise Performance
@article{2015,title={EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR},abstractNode={TQM is a process to achieve costumer and business satisfaction by using information and system at all time and every stage with the focus on quality in all business activivities. It is important to measure the outcome of determinate goals for the business to be able to stand and survive in a competitive market. To determine how effective all business activities that are being carried for TQM is beyond the business enterprise’s sources evaluation, it is rather important to determine how to establish future purposes. The aim of this study is to determine effect of TQM on Business Enterprise Performance. Research is made on workers who work logistic business enterprise in Trabzon and Gümüşhane. Validy and reliability analysis are made on collected datas after survey and evaluated. According to research result, it’s understood that, TQM has a significant possitive effect on Business Enterprise Performance. With regard to evaluation, there is a significant relation between TQM and Business Enterprise performance. Key Words: Quality, Total Quality, Total Quality Management, Performance, Business Enterprise Performance. },author={Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK},year={2015},journal={The Journal of Academic Social Science Studies}}
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK . 2015 . EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR . The Journal of Academic Social Science Studies.DOI:10.9761/JASSS2638
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK.(2015).EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR.The Journal of Academic Social Science Studies
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK,"EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR" , The Journal of Academic Social Science Studies (2015)
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK . 2015 . EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR . The Journal of Academic Social Science Studies . 2015. DOI:10.9761/JASSS2638
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK .EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR. The Journal of Academic Social Science Studies (2015)
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK .EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR. The Journal of Academic Social Science Studies (2015)
Format:
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK. (2015) .EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR The Journal of Academic Social Science Studies
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK . EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR . The Journal of Academic Social Science Studies . 2015 doi:10.9761/JASSS2638
Orhan KÜÇÜK-- Emine YILMAZ - H. İbrahim ŞEN - Nurten KÜÇÜK."EFFECT OF TOTAL QUALITY MANAGEMENT ON BUSINESS ENTERPRISE PERFORMANCE A PRACTICE IN LOGISTIC SECTOR",The Journal of Academic Social Science Studies(2015)